COMMUNICATION IS PATIENT SAFETY · CALIFORNIA CE FOR REAL CARE MOMENTS

Continuing education
for humans caring
for humans.

Practical CE for real care moments — communication, bias awareness, self-regulation, and patient dignity.

Start in the Learning Café Explore the Resource Studio

California CE Provider for Psychiatric Technicians, LVNs, and RNs

BVNPT Provider #15140 | BRN Provider #18156

BBM ECOSYSTEM

Required CE is only the beginning.

Learn in the Learning Café. Deepen the skill in the Resource Studio. Carry it into real care.

CE COURSES

BBM Learning Café™

Structured CE learning.

Focused lessons, real clinical examples, reflection prompts, and practical communication tools designed for adult learners.

  • Learn the concept
  • Practice the skill
  • Prepare for the next care moment
PRACTICE TOOLS

BBM Resource Studio™

A space to reset and practice.

Music, videos, guided resets, reflection tools, pocket cards, and practical language support for real care.

  • Choose what you need
  • Rehearse the move
  • Carry it into care

START BY ROLE

Choose your BBM pathway.

BBM courses share the same core communication pathway, with profession-specific examples, care settings, and continuing education information.

Psychiatric Technician speaking calmly with a patient in a behavioral health setting.ROLE PATHWAY
FOR CALIFORNIA PSYCH TECH CE

Psychiatric Technicians

For behavioral health, state hospitals, forensic settings, crisis care, residential programs, and inpatient psychiatric environments.

  • Milieu communication
  • Observation and behavior interpretation
  • De-escalation moments
  • Documentation and report language
  • Patient dignity under pressure
Licensed Vocational Nurse providing supportive care to an older adult in her home.ROLE PATHWAY
FOR CALIFORNIA LVN CE

Licensed Vocational Nurses

For bedside, long-term care, rehabilitation, behavioral health, home care, and outpatient clinical settings.

  • Medication conversations
  • Patient teaching
  • Reporting changes clearly
  • Boundary-setting communication
  • Care under time pressure
Registered Nurse speaking with an older patient in an acute-care hospital room.ROLE PATHWAY
FOR CALIFORNIA RN CE

Registered Nurses

For bedside, acute care, behavioral health, outpatient care, care coordination, and team communication.

  • Assessment communication
  • Handoff and escalation language
  • Family communication
  • Patient safety and trust
  • Communication under workload pressure

The bedside is everywhere care happens.

In BBM, the bedside is not limited to a hospital bed. It includes patient rooms, behavioral health units, medication windows, hallways, handoffs, family conversations, documentation, virtual visits, and every other place where care is delivered.

One BBM foundation. Three professional lenses.

HOW BBM WORKS

Learn it. Practice it. Carry it to care.

Learn the pattern

Recognize what happens in high-pressure communication moments.

Practice the move

Use scenarios, reflection, and simple language shifts.

Carry it to care

Take one practical tool into your next care moment.

BBM LEARNING CAFÉ™ CE COURSES

Structured CE for communication under pressure.

Start with one course or follow the full BBM pathway. Each course connects practical learning to real care moments through a profession-specific lens.

1 1 hour

The Bedside Course

Foundational communication, dignity, patient safety, and clinical presence.

Explore course
2 1 hour

Understanding Implicit Bias

Notice fast labels and assumptions before they shape care.

Explore course
3 2 hours

The Bias Effect

Explore how bias affects pain, labels, decisions, trust, and dignity.

Explore course
4 1 hour

AAEE™ Reset

A practical method for returning to awareness and choice under pressure.

Explore course
5 1 hour

Burnout at the Bedside

Notice how depletion changes communication—and how to respond.

Explore course

CALIFORNIA CONTINUING EDUCATION

California CE for Psychiatric Technicians, LVNs, and RNs.

Better Bedside Manner™ is a California continuing education provider for Psychiatric Technicians, Licensed Vocational Nurses, and Registered Nurses. Eligible learners who meet all course-completion requirements may receive a certificate for the stated contact hours.

California BVNPT

Psychiatric Technicians and Licensed Vocational Nurses

Provider No. 15140

California BRN

Registered Nurses

Provider No. 18156

Completion requirements

  • Complete all required course lessons
  • Pass the final assessment with the required score
  • Complete the course evaluation
  • Download or retain the certificate for your records

Learners are responsible for confirming that each course meets the renewal requirements applicable to their individual license.

What Makes BBM Different?

CE that does not stop at the certificate.

BBM turns required continuing education into practical bedside behavior. Learners complete structured CE in BBM Café, then return to BBM Studio for tools that support communication under pressure.

Built for real shifts

Designed for high-pressure bedside, behavioral health, and handoff moments.

Communication as patient safety

Connects tone, language, presence, and handoff behavior to harm prevention.

Complete + carry to care

Learners finish the course, then return to tools they can use on real shifts.

Practical, not performative

Frameworks, phrases, reset tools, and scenarios learners can actually use.

START HERE

Start with your role.

Choose your profession hub, begin with a BBM Learning Café™ course, or explore the BBM Resource Studio™ for practical tools you can return to between courses.

Choose Your Hub →
Browse the Learning Café → Explore the Resource Studio →